Welcome to John Hampden Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Please see our National Patient Survey Results to find out what people think of our practice - National Patient Survey
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
There is a public car park nearby and our main entrance is designed for easy access by those who are disabled. There is also access to a disabled toilet.
Please Note: The Surgery Reception desk is closed between 1pm and 2pm and the surgery will only accepts calls for urgent matters during this time.
If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer. Between 13:00pm and 14:00pm the main reception desk will be closed however need for urgent attention will be available. During this time the only accepts calls for urgent matters.
Lockdown 2.0 - Community Support
Local volunteers have again organised to help anyone who needs it with food shopping, prescription collection, or just a friendly chat over the phone if you are feeling alone. They say:
"Please do not be too proud to ask for help. Reliable, friendly and expert help is available, whether from within our community or from the many services set up within Buckinghamshire Council. And we can signpost you to the most relevant help."
You may have received a leaflet through your door with contact details for your nearest volunteer. If you haven't you can get support by emailing email@example.com or telephoning Lindsey 07712 585330 or Catherine 07771 390693.
Flu vaccination is one of the most effective interventions we have to reduce pressure on the health and social care system this winter. We are currently seeing the impact of COVID-19 on the NHS and social care, and this coming winter we may be faced with co-circulation of COVID-19 and flu. We understand that planning this year is more challenging with the uncertainties of staff absences, and how long policies around social distancing and school closures will remain in place. However, it is more important than ever to make every effort to deliver flu vaccination.
Please click the link below to find our more about the seasonal flu vaccination, why we should have it and the eligibility criteria for 2020-21.
FLU - UPDATE OCTOBER 2020
Practices and pharmacies alike have faced an increased demand this flu season in uptake of the flu vaccination. Currently all available vaccines held and awaited delivery have been allocated to those who have booked an appointment. We are awaiting further guidance from NHS England regarding accessing further supplies but this guidance is likely not to be received until November.
Please be rest assured if you have yet to get your vaccine this flu season, and fall into the NORMAL cohort of eligibility (*NOT 50-64 years without a chronic disease) we are working as best we can to ensure further stocks are procured from the government reserve as earliest as possible and we have raised our concerns with our local commissioning group who have escalated to NHS England.
*Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you MAY be offered a flu vaccination is November, providing there is sufficient vaccine. No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you should have received an invite and may be awaiting further contacting regarding more supplies of vaccine.
We share your frustrations as a team and will be in touch with all eligible groups awaiting vaccination as and when guidance is cascaded to us about potential stock that we can access.
Thank you for your patience - DR Mallard-Smith and Partners
PLEASE NOTE: The practice will be operating flu clinics in our car park at the rear of our building. Patients should ensure that they are prepared to stand in a queue prior to their appointment, there will be no available shelter whilst queuing. Patients should attend their scheduled appointment on their own, unless a carer is required to support. Equally patients should only attend at the given appointment time to ensure the queue is manageable and social distancing measures can be respected at all times. Patients should ensure face coverings are worn whilst queuing and during the appointment for vaccination to protect everyone.
Learning Disabilities and Flu
On behalf of the NHS, Misfit Theatre Company have produced a flu awareness video that tackles the misinformation surrounding the flu vaccination head on and urges people with learning disabilities and their carers (family member or support worker) to not delay, and get their free flu vaccine today.
Please click the link below to watch the video - https://www.youtube.com/watch?v=0NbP-G7g414&feature=youtu.be
Update for Patients - Thank you!
Our thanks to all patients for adapting so well to our new ways of working. Our service is not going to change over the coming weeks, please click on 'Coronavirus' heading under further information for a summary of how things are now being done.
Proud of Bucks Awards - We have been nominated!!!
We would like to share with you some lovely news that we have received from Bucks County Council. John Hampden Surgery has received notification that we have been nominated for a Proud of Bucks Award.
These awards have been created to recognise and reward the efforts of people across Buckinghamshire who went out their way to support others during the coronavirus pandemic.
We would like to send our thanks to those who have taken the time to put us forward as a nominee, this has been very well received by our team who remain committed to supporting our patients throughout these difficult times we are all facing.
Winners and highly commended runners up will be announced in due course and we will sure to share with all our patients the results.
Thank you from all the team at John Hampden Surgery
Healthwatch Bucks - Cancer Support
Healthwatch Bucks are arranging a free online (Zoom) event for anyone with concerns about cancer services in Bucks at this time. It's on Tuesday 20th October, 5-6pm.
You’ll hear from specialists and have
a chance to ask questions. These could be about how to access cancer services or where to get the support you need during this time and in the coming months. You can submit questions to firstname.lastname@example.org .
Click here to register
(Site updated 23/11/2020)