If you are 16 or over, you can now, order prescriptions, view parts of your medical record, message your GP, and more, using the NHS App. In future, you may again be able to book appointments online (this service is currently disabled by NHS England).
How to do it
To begin, download the NHS App.
When you first open it you will need to register. The process is described on the NHS Digital website https://digital.nhs.uk/services/nhs-login/nhs-login-for-partners-and-developers/how-nhs-login-works and in a YouTube video https://youtu.be/6FFjGUW6s7E, also please see video below.
The easiest way to register the is to simply log onto your mobile device app store and download the 'NHS APP'. You can also visit - www.nhs.uk/nhsapp for more information.The set up is straight forward and does not require input from the practice as long as you know your Name, DOB and NHS Number.
However, If you are having difficulty, contact the surgery and the practice manager will help you.
What you can do on the NHS App
- see your summary medical record
- order repeat prescriptions
- change your nominated pharmacy
- view and manage your hospital appointments, including referrals
- send very short messages to your GP and receive messages from the surgery
- check your symptoms
- find trusted NHS information on hundreds of conditions and treatments and get instant advice
- manage your organ donation decision
- choose if data from your health records is shared for research and planning
There’s more about the app at www.nhs.uk/nhsapp and there’s also an Easy Read leaflet online file:///C:/Users/mpetk/Downloads/nhs-app-a4-leaflet-to-be-folded.pdf . Our My Choices Leaflet suggests things to think about when deciding whether to sign up to use any sort of online access app.
Advantages of NHS App compared with Patient Access
Our My Choices Leaflet (below) suggests things to think about when deciding whether to sign up to use any sort of online access app, providing information about the online service responsibilities.
My Choices Leaflet
ASK NHS APP
What is ASK NHS?
Ask NHS is a simple online and mobile solution that provides improved access to local NHS services. Ask NHS is aligned with the GP Forward View online consultation requirements and is available on DPS. Ask NHS is provided in partnership with the NHS.
If you are aged 18-24, please download the app from your device app store if you need support with NHS Services.