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Noticeboard

Public Health Alert

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS Has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

what to do if you have symptoms?

Stay at home for 7 days if you have either:

  • High temperature
  • New continuous cough

DO NOT come to the surgery, pharmacy or hospital. 

You DO NOT need to contact NHS 111 to tell them you're staying at home.

Please visit the NHS UK site to read the advice about staying at home. - https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Use the NHS 111 ONLINE coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your symptoms get worse
  • your symptoms do not get any better after 7 days

The NHS 111 online service can be accessed by visiting:  https://111.nhs.uk/

At the moment from Monday the 16th of March the surgery will be remain open however our doors will be closed. Patients who have planned scheduled appointments will be the only patients allowed to entry to the practice, please use the door bell to indicate arrival.

We would ask all other patients who DO NOT have a scheduled appointment to NOT attend the surgery and to telephone us to allow us to triage your query.

We will continue to communicate with our patients when changes occur in these developing times.

We thank all our patients in advance for your support and patience.

Dr Mallard-Smith and Partners.

New Patient Registration

pic.jpgIf you wish to register as a new patient, please request and complete a medical form for each person wishing to join the practice. You will also be required to provide proof of identity and proof of address.  The receptionist will provide you with a health questionnaire for completion.  Your previous medical records will be applied for through the health authority.

Forms can also be downloaded from the above "Registering Online" tab.

All new patients are expected to make an appointment for a New Patient Check with a practice nurse. Please make an appointment for this check with a member of the reception team when registering. You will then be able to discuss your current health status, concerns and medication.

Once registered, you have the right to see any of our doctors, but you may prefer one particular doctor so that you can receive a more personal service.  We would encourage you to see your usual doctor for on-going problems.

 

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For more information about registering with a General Practitioner please visit: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/NHSGPs.aspx  

You should not be refused registration or appointments because you don’t have a proof of address or personal identification at hand. It is not considered a reasonable ground to refuse registration. This also applies if you are an asylum seeker, refugee, a homeless patient or an overseas visitor, whether lawfully in the UK or not.

If you fall under one of the above mentioned patient groups, please download one of the ‘How to register with a GP’ patient leaflets below and bring it with you when you register with a GP practice. If you have problems registering with the practice, there is advice on what do to and where to go for further support.

Named Accountable GP

From the 1st of April 2015, practices are required under the contract to allocate a named, accountable GP to all patients (including children).

 

All patients who were on the practice list prior to the 1st of April 2015 have since been allocated a named accountable GP, as at the 30th of June 2015. Patients have been notified of their allocated named GP via text message and opportunistically when attending the surgery. If you are not aware which GP you have been allocated, please ask a member of our reception team who will provide you with this information.

 

All new patients who register with the practice after the 1st of April 2015 will be allocated their named accountable GP within 21 days of registration.

The named accountable GP will take lead responsibility for the coordination of all services required under the GMS contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP)

Please be aware that this allocation does NOT stop you from seeing any of the GPs at the practice.

In the event that a patient confirms they do not want a named accountable GP, the practice will record this information in the patient record; the requirement to allocate a named accountable GP will therefore not apply. In addition any patient who expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

pdf A Patient Guide to GP Services

 
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