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Noticeboard

Public Health Alert

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS Has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

what to do if you have symptoms?

Stay at home for 7 days if you have either:

  • High temperature
  • New continuous cough

DO NOT come to the surgery, pharmacy or hospital. 

You DO NOT need to contact NHS 111 to tell them you're staying at home.

Please visit the NHS UK site to read the advice about staying at home. - https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

Use the NHS 111 ONLINE coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your symptoms get worse
  • your symptoms do not get any better after 7 days

The NHS 111 online service can be accessed by visiting:  https://111.nhs.uk/

At the moment from Monday the 16th of March the surgery will be remain open however our doors will be closed. Patients who have planned scheduled appointments will be the only patients allowed to entry to the practice, please use the door bell to indicate arrival.

We would ask all other patients who DO NOT have a scheduled appointment to NOT attend the surgery and to telephone us to allow us to triage your query.

We will continue to communicate with our patients when changes occur in these developing times.

We thank all our patients in advance for your support and patience.

Dr Mallard-Smith and Partners.

Surgery & Main Switchboard

Monday               8:30am - 13:00pm / 14:00pm – 18:00pm

Tuesday    *            8:30am – 13:00pm / 14:00pm – 18:00pm

Wednesday +          8:30am – 13:00pm / 14:00pm – 18:00pm

Thursday  +             8:30am – 13:00pm / 14:00pm – 18:00pm

Friday   +               8:30am – 13:00pm / 14:00pm – 18:00pm

Saturday * +                                 CLOSED

Sunday   +                                    CLOSED

 

*Please see extended hours

+ Please see improved access

Please note:

Between 1pm and 2pm the surgery only accepts calls for urgent matters. 

In addition, the reception desk is closed between 1pm and 2pm. If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer.  between 13:00pm and 14:00pm the main reception desk will be closed however need for urgent attention will be available. During this time the only accepts calls for urgent matters.

GP Appointments

Weekday

Morning

Afternoon

GPs

Monday*

09:10 – 11:30

15:00 – 17:30

Dr Mallard-Smith AM + PM

 

 

 

Dr Payne AM + PM

Tuesday*

09:10 – 11:30

15:00 – 17:30

Dr Mallard-Smith AM

 

 

 

Dr Roberts AM + PM

Wednesday +

09:10 – 11:30

15:00 – 17:30

Dr Mallard-Smith AM + PM

Thursday +

09:10 – 11:30

15:00 – 17:30

Dr Payne AM + PM

Friday +

09:10 – 11:30

15:00 – 17:30

Dr Mallard-Smith AM +PM

 

 

 

Dr Roberts AM + PM

Weekend* +

Closed

 

*Please see extended hours

Practice Nurse Clinics

       

Weekday

Morning

Afternoon

Nurses

Monday

08:30-13:00

14:00 - 15:30

 Lyn PM + PM

Tuesday

08:30-12:30

 

Liz

Wednesday

08:30-12:30

 

Lyn

Thursday

10:00 - 13.00 +    08:30 - 11:30

 14:00 - 18:00

Kathryn AM + PM and Lyn AM

Friday

08:30-12:30

 

Lyn

Weekend*

Closed

 

*Please see extended hours

 Please note this is subject to change at times of annual leave and sickness.

 

 

 
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