Noticeboard

FLU - UPDATE OCTOBER 2020

Practices and pharmacies alike have faced an increased demand this flu season in uptake of the flu vaccination. Currently all available vaccines held and awaited delivery have been allocated to those who have booked an appointment. We are awaiting further guidance from NHS England regarding accessing further supplies but this guidance is likely not to be received until November.

Please be rest assured if you  have yet to get your vaccine this flu season, and fall into the NORMAL cohort of eligibility (*NOT 50-64 years without a chronic disease) we are working as best we can to ensure further stocks are procured from the government reserve as earliest as possible and we have raised our concerns with our local commissioning group who have escalated to NHS England.

*Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you MAY be offered a flu vaccination is November, providing there is sufficient vaccine.  No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you should have received an invite and may be awaiting further contacting regarding more supplies of vaccine.

We share your frustrations as a team and will be in touch with all eligible groups as and when guidance is cascaded to us about potential stock that we can access.

Thank you for your patience - DR Mallard-Smith and Partners


Urgent Treatment Centre at Wycombe Hospital

The Urgent Treatment Centre at Wycombe Hospital, which is open 8am-8pm every day and measures are in place for patient safety.   To pre-book an appointment, call 111 or use 111 online, for injuries and illness concerns. Some walk-in patients will be accepted, but you are asked to call 111 to make sure you’re directed to the most appropriate place for your care.

Patient Group Survey 2020-21

The PPG have completed the annual patient survey. Please see link below for the annual report.

Repeat Prescriptions

pill_bottleThe repeat prescription system is computerised and easy to use.

  • Tick the items required on the tear-off slip attached to your current prescription.
  • Indicate whether the prescription is to be collected from the surgery, Prestwood Chemist or posted to your home (stamped and addressed envelope required).
  • Post or bring to the Surgery (there is a repeat prescription box on the reception desk).
  • Or via our online prescription service. Please ask at reception for details.

We do not accept phone requests for repeat medication – this helps prevent mistakes.

Chemist

The Prestwood Chemist is open from 09:00 to 18:00  Monday to Friday (closed 13:00 to 14:15) and 09:00 to 16:30 on Saturday.  It can be found on the High Street in Prestwood centre.

Some chemists are open in Amersham, High Wycombe and Chesham until late in the evening.  Please see local press for details of chemist opening hours.

Electronic Prescription Service

We have moved over to electronic prescribing which means that we now have the ablity to send your prescription electronically to a pharmacy of your choice. Please notifiy the Surgery of your nominated pharmacy in order for your prescription to be sent in this way.

If you would like to order prescriptions and appointments online please complete the form in the link below and bring along to the surgery with appropriate identification to allow us to process your request.

Online appointments and Prescription ordering application form.

Medication Reviews

Patients on repeat medication will have their medication reviewed at least once a year either opportunistically, during issuing of medication initiated via request by the patient or at chronic disease management annual reviews. If the GP wishes to see you regarding your medications you may be asked to see a doctor, nurse practitioner or practice nurse.

symbol error 3Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website