Social Prescribing Event

Our Social Prescribing team will be regular attenders at the Forget Me Not Club at Prestwood Village Hall from Tuesday the 3rd of May between 2-4pm. This event is a Monthly fixture and is held the first Tuesday of the month. 

Please feel free to pop along and meet the team!

Dr Mallard-Smith

Hospital Waiting Times

Latest average waiting times for hospital appointments, operations or treatment now available on the NHS My Planned Care digital platform.


Get the NHS App

We have decided to use the NHS App instead of Patient Access for online access in future, although we’ll still respond to Patient Access requests.  The NHS App has a number of advantages for you and us, which we have described on the Online Services page of the surgery website where there are also instructions on how to upload the NHS app and register with it. 

 Newsletter - April 2022


Repeat Prescriptions

pill_bottleThe repeat prescription system is computerised and easy to use.

  • Tick the items required on the tear-off slip attached to your current prescription.
  • Indicate whether the prescription is to be collected from the surgery, Prestwood Chemist or posted to your home (stamped and addressed envelope required).
  • Post or bring to the Surgery (there is a repeat prescription box on the reception desk).
  • Or via our online prescription service. Please ask at reception for details.

Ordering prescriptions  Could you please in future use the either the NHS App or email to order your prescriptions.  This was the system before Covid.  You can still ring us if you can't manage these methods and you can't post your prescription request through our letter box.  The change is to reduce the number of phone calls we are getting and so make it easier for patients to get through to us early morning. See here for how to get the NHS App.

However, where a patient is noted to be HOUSEBOUND we will be happy to support over the phone requests.


The Prestwood Chemist is open from 09:00 to 18:00  Monday to Friday (closed 13:00 to 14:15) and 09:00 to 16:30 on Saturday.  It can be found on the High Street in Prestwood centre.

Some chemists are open in Amersham, High Wycombe and Chesham until late in the evening.  Please see local press for details of chemist opening hours.

Electronic Prescription Service

We have moved over to electronic prescribing which means that we now have the ablity to send your prescription electronically to a pharmacy of your choice. Please notifiy the Surgery of your nominated pharmacy in order for your prescription to be sent in this way.

If you would like to order prescriptions and appointments online please complete the form in the link below and bring along to the surgery with appropriate identification to allow us to process your request.

Online appointments and Prescription ordering application form.

Medication Reviews

Patients on repeat medication will have their medication reviewed at least once a year either opportunistically, during issuing of medication initiated via request by the patient or at chronic disease management annual reviews. If the GP wishes to see you regarding your medications you may be asked to see a doctor, nurse practitioner or practice nurse.

symbol error 3Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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