Opening Hours

John Hampden Surgery

Day Opening hours
Friday 19 April
8:30am to 1pm
2pm to 6pm
Saturday 20 April
Closed
Sunday 21 April
Closed
Monday 22 April
8:30am to 1pm
2pm to 6pm
Tuesday 23 April
8:30am to 1pm
2pm to 6pm
Wednesday 24 April
8:30am to 1pm
2pm to 6pm
Thursday 25 April
8:30am to 1pm
2pm to 6pm

Please Note:

Between 13:00 and 14:00 the surgery only accepts calls for urgent matters

In addition, the reception desk is closed between 13:00 and 14:00. If you have an urgent need please ring the bell for assistance. If you have an appointment booked during this period please use the check in screen in the main foyer.  

Our admin team work various hours and therefore it is not practice policy to release which days admin personel work, however staff are instructed to introduce themselves at each point of contact to ensure patients know who they are speaking with to support the conversation.

GP Appointments

Weekday

Morning

Afternoon

GPs

Monday

09:10 – 11:30

15:00 – 17:30

Dr Stanbrook AM + PM

 

 

 

Dr Payne AM + PM

Tuesday

09:10 – 11:30

15:00 – 17:30

Dr Mallard-Smith AM

 

 

 

Dr Roberts AM + PM

Wednesday 

09:10 – 11:30

15:00 – 17:30

Dr Stanbrook AM

Dr Mallard-Smith PM

Thursday 

09:10 – 11:30

15:00 – 17:30

Dr Payne AM + PM

Friday 

09:10 – 11:30

15:00 – 17:30

Dr Mallard-Smith AM +PM

 

 

 

Dr Roberts AM + PM

Practice Nurse Clinics

Weekday

Morning

Afternoon

Nurses

Monday

08:30 - 13:00

14:00 - 15:30

 Lyn AM + PM

Tuesday

08:30 - 13:30

 

John AM

Wednesday

08:30 - 12:30 + 08:30 - 13:30

 

Lyn + John AM

Thursday

08:30  - 12:30 +  08:30 - 13:30

 

Lyn + John AM

Friday

08:30 -12:30

 

Lyn AM

Extended Hours

 

 

We hold early morning and late evening telephone appointments on Monday and Tuesdays. Please contact our reception team to book an appointment. Please note our Saturday clinics are prioritised for commuters and children who are unable to attend during normal opening times.

From 1 October 2022, our Primary Care Network will be providing enhanced access which includes providing services into the evenings and on Saturdays. This will provide patients with more access to a variety of primary care services. This is in line with all GP surgeries across England. 

Among the services available during these extra hours are vaccinations, cervical screening, health checks and medicine reviews, and you will be able to see or speak to a number of clinicians, including nurses, pharmacists and social prescribers. You may be offered one of these options when you contact us about an appointment.   

Some GP appointments may be available during these extra hours. 

The NHS across Mid Chiltern PCN has sought the views of local patients about what and how additional hours could best provide the services they need and we will continue to listen to feedback to make sure we are getting things right. 

Mid Chiltern PCN 

The practice forms part of the Mid Chiltern PCN and works alongside the below surgeries to offer the new Enhanced Access contract. Below are the practices that form Mid Chiltern PCN.

  • Amersham Health Centre
  • Hughenden Valley Surgery
  • John Hampden Surgery
  • Prospect House
  • Rectory Meadow Surgery
  • FedBucks Improved Access Hubs located at Wycombe Hospital, Stoke Mandeville Hospital and Threeways Surgery, Stoke Poges (Sundays and Bank Holiday weekends only).

All appointments need to be pre-booked, either in advance or on the day.

How to book an Improved Access appointment

Ring your GP Surgery as normal. If you would like an Improved Access appointment, the reception staff will tell you where clinics are being held on what day, and the times of the available appointments. A convenient appointment will be booked for you. If you use this service, it is very likely that you will be seen by a clinician from another surgery and not your own GP. The receptionist at your GP surgery will be able to provide details on this service to help you book an appointment.

This is NOT a walk in service – if you need urgent medical advice after 18:30, please phone NHS 111. NHS 111 will enable you to talk to a GP and book an urgent GP appointment if necessary. You can also use our local online symptom checker, Health Help Now (http://bucks.healthhelpnow.nhs.uk/) to help to find the right service in Buckinghamshire for your health needs.

When We Are Closed

If you require urgent medical assistance that cannot wait until we are next open please do one of the following:

  • If you are phoning between 08:00 and 08:30 or 18:00 - 18:30 please call -Buckinghamshire Urgent Care on 0300 033 9842 .
  • If you are calling after 18:30 and before 08:00 please call 111. Calls to the NHS 111 service are free from both landlines and mobiles.

A doctor is always available out of hours and patients may be offered telephone advice, a consultation or a home visit if appropriate.  This service is provided for medical emergencies that cannot wait until the next day surgery and is commissioned by Chiltern Clinical Commissioning Group.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

a group of people sitting in chairs

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.